Shipping policy

Shipping Policy

At Sereclean, we aim to provide you with a seamless and reliable shipping experience. Below are the details of our shipping policy for orders within the United Kingdom:

Standard Delivery

  • Delivery Time: 2-4 business days.

  • Shipping Carrier: Royal Mail.

  • Cost: Free for orders over £50. For orders below £50, standard delivery charges will apply at checkout.

Express Delivery

  • Delivery Time: 1-3 business days.

  • Shipping Carrier: Royal Mail.

  • Cost: £5.99 per order

International Delivery (US)

  • Delivery Time: 2-4 business days.
  • Shipping Carrier: UPS/USPS/Fedex Express 
  • Cost: FREE (over $60/Euros)

Additional Information

  1. Order Processing:

    • Orders placed before 2 PM BST (Monday to Friday) will be processed on the same day. Orders placed after this time or during weekends/holidays will be processed on the next business day.

  2. Delivery Tracking:

    • Tracking details (if applicable) will be sent to you via email once your order has been dispatched.

  3. Delivery Area:

    • We ship to the United Kingdom & United States currently.

  4. Delays:

    • While we strive to ensure timely delivery, unforeseen circumstances (e.g., adverse weather conditions, strikes) may occasionally cause delays. We appreciate your understanding in such situations.

If you have any questions or concerns regarding your shipment, please contact our customer support team at admin@sereclean.com.

Thank you for choosing Sereclean!